How to survive awkward moments at work: build emotional intelligence

Everyday stressors at work and in life can create frustration, anger, resentment and discontent. It can lead to the point where people start burning out, breaking down and checking out.

Learn how to transform your perspective and your organization with Lethbridge College’s Building Emotional Intelligence course, designed to teach emotional intelligence skills to working professionals.

Using the EQ-i 2.0 model of emotional intelligence, this seven-hour course will help you:

  • understand the concept of emotional intelligence and how it can help you
  • become aware of the connection between emotional and physical well-being
  • recognize the pivotal role of emotional intelligence in the workplace
  • handle emotions and frustration at work (and in life) in a better way
  • create stronger, more cohesive and collaborative teams in your organization
  • identify tools and strategies to build and leverage emotional intelligence

Register now

Why should you consider this emotional intelligence course?

The Building Emotional Intelligence course offers valuable insights and practical tools to help you effectively manage your emotional responses. By learning these skills, you can reduce stress, minimize frustration, navigate awkward or uncomfortable situations at work, and unlock the key to more fulfilling and successful experiences.

EQ-i 2.0 Model

Beginning with Building Emotional Intelligence Fundamentals, this course delves into the EQ-i 2.0 model of emotional intelligence. You’ll examine self-perception, self-expression, interpersonal relationships, critical decision-making and stress management skills. You’ll gain an understanding of emotional intelligence that will help you navigate personal and professional relationships, make sound decisions and foster a more emotionally intelligent work environment.