Skills & Knowledge You'll Develop

Working closely with doctors, nurses and patients to ensure organized quality care are vital tasks performed by a unit clerk. Our credential will put you up to the challenge. Upon successful completion of the program, you will be able to:

• transcribe doctors’ orders
• assemble standard forms for patient charts
• routinely check patient discharge documents for omissions and signatures, and distributing admission and discharge forms and charts to the appropriate departments
• process physicians' instructions by recording information on requisition forms, consent forms, chart forms and computerized systems
• co-ordinate and schedule patient tests and treatments with internal departments and external centres, while arranging for patient transportation and contacting patients to advise them of admission, discharge and appointment dates
• greet, screen and direct visitors, and distributing flowers, mail and packages
• answer the telephone, relay messages and transfer calls
• prepare and submit health care billings for procedures, treatments and services on behalf of physicians when appropriate
• perform other administrative and clerical functions such as word processing and formatting, preparing staff time sheets, updating patient census and room lists, filing documents and cards, and requisitioning office and patient care supplies.

You’ll have knowledge of:

• medical terminology
• anatomy and physiology
• hospital administration
• health-care billing.