Skills & Knowledge You'll Develop
Your Office Administration certificate or diploma will give you the tools you need to be a necessity in your line of work. Upon successful completion of the program, you will possess an understanding of:
- accounting/bookkeeping
- office procedures
- word processing
- records management
- document processing
- desktop publishing.
You will be able to:
- use the latest industry-standard software, including word processing, spreadsheet, database, accounting and web design packages
- demonstrate advanced-level skills in basic office tasks
- create and maintain computerized accounting systems
- think critically, evaluate situations, solve problems and make decisions
- demonstrate the application of administrative-assistant skills in a business setting.

