Q: How can I see what courses are being offered online?
A: You can check out our “Search for a Course” tool, which is now searchable by delivery method (online, face-to-face, or at rural campuses). Visit our "Programs" page and click on the “Search for a Course” tab to see what's available for the upcoming semester. You can also view a printable version of the course timetable.
Q: I want to take courses, but I don’t live close to the main campus.
A: One of the benefits of online learning is that you don't have to live near our main campus in Lethbridge to take our online courses. We have students and instructors across the globe that learn together in an online environment. If you would like to attend face-to-face classes but are not in Lethbridge, we also have rural campuses in Vulcan, Claresholm and Pincher Creek. Visit our Regional Campuses page for more information.
Q: What are the minimum technical requirements I must have to take online courses?
A: Our learning management system supports the last two versions of every browser release. We highly recommend updating to the newest version of whatever browser you are using as well as the most up-to-date Flash plug-in. Access to a reliable Internet connection, email, and word-processing software is also important. Some required components such as Flash and Java will help you to view different files and interactive activities within your online course.
Q: How do I register in an online course? Does it cost more to take a class online?
A: For directions how to enrol for a course or a program, see the “How to Enrol” tab on our Programs Page. Lethbridge College students are Lethbridge College students whether they are taking face-to-face or online courses, and they will not have to pay a higher fee for the convenience of taking courses online.
Q: How do I get my textbooks?
A: When you register for your course, you should check your course outline to see what texts you will need to purchase. You can then purchase the text through our Lethbridge College Bookstore or another vendor of your choice. The Lethbridge College Bookstore will ship you your books if you are unable to pick them up.
Q: How much time do I need to devote to my course each week?
A: The average online course requires approximately 10-15 hours of coursework a week. This is just an average number and will vary, so it is important to check with your instructor.
Q: Do I need to be online at the same time as my teacher or other students?
A: Most online courses are asynchronous, which means that the instruction and learning in the course do not have to take place at the same time. This allows students to work on the course whenever it is most convenient for them. Some instructors may want students to be online at a certain time to videoconference or chat with other students. This would be arranged by the instructor.
Q: Will there be group work assigned? How will I work with other group members?
A: You may think of your course as a “virtual classroom” where students interact with and may work with each other, including on group projects and assignments. Your group may decide to work independently and email your work back and forth, or to meet online using an online collaboration tool. This will be a decision made by your instructor and the group members.
Q: How will I receive/hand in assignments?
A: Instructors will specify how they would like assignments turned in. Most of the time, assignments are submitted through email or directly through the Learning Management System (LMS). Canvas is currently the LMS used by Lethbridge College.
Q: Will my instructor be available if I have a question?
A: Your instructor should have a classroom presence much like a face-to-face instructor and should reply to you in a timely fashion. Many instructors also have online office hours when you can contact them. This information will be in your course outline.
Q: How long do I have to complete my course?
A: You have one semester to complete your course. You can check out the important dates and deadlines page.
Q: What is Canvas? How do I log on to Canvas?
A: Canvas is the Learning Management System (LMS) that Lethbridge College has chosen to manage online learning and host online courses. This is where you will sign in to complete your course and see your assignments. You will also find a “Canvas Student Orientation” under your list of courses that you should take to familiarize yourself with Canvas. If you are a first time Canvas user, you will access Canvas at https://lethbridge.instructure.com and then sign in using the following:
Username: your “sID” number (s0000000)
Password: your birthday (YYMMDD)
Q: Help - my Canvas isn’t working…what do I do?
A: You can click on “Help” at the top of your screen in Canvas to bring up several help options such as chat support, 24/7 hotline support, or the Canvas Guides. You can also visit Canvas’ support site at http://guides.instructure.com/.
Q: Where can I find my course outline and assignments?
A: You will be able to find the course outline on the “Syllabus” page in your online course. You may also view the Homepage and Course Orientation to see important information and due dates associated with your course.
Q: How do I know what my grade is? How will I be graded?
A: A lot of instructors will post your grades online where you can access them at any time. Often your assignments can also be submitted through an online drop box, allowing you to send them easily to your instructor. Although most instructors do submit grades online, you will have to contact your instructors to see what their practices are.
Q: What if I still have questions?
A: Your Student Orientation is available to answer many of the questions you may have as an online learner. You can find this on Canvas under your list of courses. If you have a question that hasn't been answered yet, you can visit the Contact Us or Programs and Services pages to see if what you are looking for is listed there.